SUPPLY CHAIN News

Subject: May2001 ECMgt.com: Customers Rule
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May 1, 2001 *4,200 subscribers* Volume 3, Issue 5
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  • Private exchanges, integration technology to drive b-to-b
  • Linking to the e-marketplace
  • PeopleSoft Opts In for Personalized E-Mail ASP
  • GE Global eXchange acquires content management company
  • CRM systems require a mixed bag of apps
  • Integrating the back end
  • North American B2B Dominance to Diminish
  • Asian B2B E-Commerce Approaches Quarter of World's Total
  • Keeping partners together
  • Rockwell App Transcends Call-Routing Barriers
  • Portals to Evolve Into 'E-Commerce Brokers'
  • Infrastructure breakdown
  • Peoplesoft Eyes New CRM Licensing Model
  • NCR Finds Flexible Financing for Teradata Systems
  • Ford Gets E-Commerce Act in Gear
  • Let your Internet browser do the shipping
  • Fishing for a deal
  • Verizon to keep Northpoint users in service
  • Tearing into waste
  • Syncra launches supply-chain product
  • Group maps RosettaNet to supply-chain process
  • B2B firms victims of own failures
  • Retail exchanges push on despite B2B travails
  • CRM, One Step at a Time
  • Pay-per-use models ready for online business

Private exchanges, integration technology to drive b-to-b
Vendors need to shift strategies to address evolving business-to-business trading models during a panel session at the Internet and E-business Expo

Linking to the e-marketplace
Upgrade provides private e-marketplace support for Allegis partnership management software

PeopleSoft Opts In for Personalized E-Mail ASP
PeopleSoft and e2 Communications have formed an alliance to create an ASP-based e-mail messaging platform that promises better delivery and personalization options for PeopleSoft customers.

GE Global eXchange acquires content management company
GE Global eXchange Services (GXS), a business-to-business e-commerce exchange, announced that it has acquired TPN Register, a Rockville, Md.-based content management services company.

CRM systems require a mixed bag of apps
Despite the complexity of implementing software from different CRM vendors, big companies such as Bank of America, UPS, Fingerhut Cos. and FedEx are hard-pressed to find a single package that serves their needs.

Integrating the back end
Tibco, Commerce One and SAPMarkets to ease connecting the back office with B2B marketplaces

North American B2B Dominance to Diminish
North American business-to-business (B2B) e-commerce spending reached US$255 billion in 2000, or 59 percent of the $433 billion spent worldwide, according to a study released by Gartner.

Asian B2B E-Commerce Approaches Quarter of World's Total
B2B Internet commerce in the Asia/Pacific region reached $96.8 billion in 2000, which was 22 percent of the worldwide total of $433.3 billion, according to Gartner Group, Inc.

Keeping partners together
Suppliers tap PRM to boost channels

Rockwell App Transcends Call-Routing Barriers
Information services provider Maxxar Corporation has agreed to distribute a customer contact routing application from Rockwell Electronic Commerce, the CRM-services unit of Rockwell International Corp.

Portals to Evolve Into 'E-Commerce Brokers'
The future of e-commerce will include beefed-up portals, dubbed "e-commerce brokers," that will offer more than a list of links and a passive handoff to online retailers, according to a report released by Forrester Research.

Infrastructure breakdown
Companies stranded when suppliers close doors

Peoplesoft Eyes New CRM Licensing Model
Wth the release of the latest version of its CRM (customer relationship management) software, PeopleSoft has changed the way it sells the product to a value-based licensing plan.

NCR Finds Flexible Financing for Teradata Systems
NCR Corp. has entered into a seven-year agreement that establishes GE Capital Vendor Financial Services as the preferred provider of leasing services for NCR customers in the United States.

Ford Gets E-Commerce Act in Gear
B-to-b software company WebMethods will help the automaker clean up its mountain of consumer data by syncing its e-commerce systems.

Let your Internet browser do the shipping
Transportation.com links shippers and carriers that are equipped with computers and Web connections

Fishing for a deal
Internet data centers are the focus of a burgeoning alliance ecosystem. But these unions are not just marriages of convenience.

Verizon to keep Northpoint users in service
Verizon Communications says it will leave Northpoint Communications DSL customers in service "for the time being" to give them ample time to find a new provider.

Tearing into waste
Dow Corning moves lots of paper, more than 5,000 pieces of printed literature, from business cards and corporate brochures to product spec sheets and order forms in several languages.

Syncra launches supply-chain product
Syncra Systems is reaching deeper into the supply chain with the announcement today of its new supplier-to-manufacturer collaborative replenishment and inventory management solution.

Group maps RosettaNet to supply-chain process
For the past year, Intel and Siemens have been working together to automate very complex supply-chain processes in the electronics industry.

B2B firms victims of own failures
B2B software providers are the latest to take their turn at the Wall Street whipping post.

Retail exchanges push on despite B2B travails
Key executives involved in the retail industry's major competing online exchanges - GlobalNetXchange and the WorldWide Retail Exchange - discuss the progress and future directions of the B2B marketplaces.

CRM, One Step at a Time
Deploying CRM analytics companywide via a data warehouse is far too complex and costly for companies to do all at once. Fortunately, there are ways companies can simplify the process...

Pay-per-use models ready for online business
With the demise of the pure-play dot-com business model - which said you could give away content and make it up in volume - technology providers are readying pay-per-use content management systems to allow content providers to change the way they run their businesses.

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