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The Value-added Activity Begins after the Customer hits 'Submit Order'
http://ecnow.com/top10trends1999.htm

ECMgt.com brought to you by ECnow.com
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October 1, 1999 *2,400 subscribers* Volume 1, Issue 09
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ECnow.com 1999 trend #02: "Companies will begin to recognize that the value-added activity begins after the customer hits 'submit order' and that "Customer service will become the point of differentiation"


E-COMMERCE GOVERNANCE & GOING GLOBAL NEWS

ToC

  • China may alter Net investment laws
  • Bill would prohibit Net taxes
  • Sales Tax Would Harm E-Commerce
  • White House proposes looser crypto exports
  • Comparison shopping sites in copycat lawsuit

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China may alter Net investment laws
China's laws do not permit foreign investors to provide Internet content or servers, but the legal framework could be changed by the end of the year, Minister of Information Industry Wu Jichuan said today. He said issues related to Internet investment by foreigners are now under discussion, but he offered no clue as to what the resolution might be.

Bill would prohibit Net taxes
While a congressional commission studies Net taxation, McCain (R-Arizona), who is chairman of the Senate Commerce Committee, has introduced legislation to make a moratorium on "discriminatory" Net taxes permanent.

Sales Tax Would Harm E-Commerce
Seventy-five percent of online buyers will buy less on the Internet if sales taxes are instituted on the World Wide Web, according to a survey by BizRate.com.

White House proposes looser crypto exports
The federal government took a substantial step today toward loosening controversial restrictions on the export of data-encryption software.

Comparison shopping sites in copycat lawsuit
Priceman, a relative newcomer to the comparison shopping business, lifted verbatim passages and services from a competing Web site, a federal lawsuit filed this week alleges.


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