SUPPLY CHAIN News

Subject: September 2001 ECMgt.com: Evolving Infrastructure and Tools
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September 1, 2001 *4,200 subscribers* Volume 3, Issue 9
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  • The ABCs of CRM for B2B
  • Know the customer, keep the goods moving
  • B2B Best Practices Break the Slump, Not the Bank
  • Collaborate With the Potential Enemy
  • Merrill Lynch Hands Over SAN Management
  • Oregon flash plant may join AMD-Fujitsu joint venture
  • Is there design collaboration for process industries?
  • New Council To Develop CRM Industry Standards
  • Duo facilitates electronic collaboration
  • O'Reilly Auto Parts
  • VeriSign authenticates shared hosting e-businesses
  • IBM Gears Up Grid Networking for Marketplace
  • DaimlerChrysler To Use Web for Vehicle Delivery
  • Firms Link CRM, ERP To Streamline Order Process
  • The final points of flow
  • IBM takes aim at B2B's big 6
  • Retailers, Travel Companies Deploy Thousands Of Kiosks
  • What Are You Buying?
  • Lower inventories - one of top SCM benefits in food & beverages
  • The CRM Dilemma - How To Choose Wisely
  • Duo to deliver adaptive manufacturing

The ABCs of CRM for B2B
In a time of muted business activity and lowered expectations, the heat is being turned up on CRM in the B2B world.

Know the customer, keep the goods moving
"Deliver" profiles two very different software application categories

B2B Best Practices Break the Slump, Not the Bank
Many firms have a hard time justifying investment in B2B online sales and customer service initiatives, a new Forrester Research report found.

Collaborate With the Potential Enemy
Harness customers' interest or they'll find a solution without you

Merrill Lynch Hands Over SAN Management
Merrill Lynch is the latest big company to outsource SAN management to a third party.

Oregon flash plant may join AMD-Fujitsu joint venture
Chip maker AMD is likely to take 50 percent ownership of Fujitsu Ltd.'s Oregon fabrication plant by making it part of a joint venture established between the two companies.

Is there design collaboration for process industries?
Think of raw material variation as an engineering change order and you get the drift

New Council To Develop CRM Industry Standards
AMR Research has announced the formation of a new industry group to help develop standards and guidelines for companies.

Duo facilitates electronic collaboration
Need2Buy Inc. and Entomo Inc. have each developed software to help manufacturers and their materials suppliers better collaborate and communicate electronically.

O'Reilly Auto Parts
A chain saves $50 million with an inventory management system.

VeriSign authenticates shared hosting e-businesses
VeriSign has unveiled its Shared Hosting Security Service, which aims to provide secure and authenticated transactions to businesses doing e-commerce on shared hosting platforms.

IBM Gears Up Grid Networking for Marketplace
IBM Corp., Armonk, N.Y., raised eyebrows in the technology community winning a contract to help build the United Kingdom-funded National Grid network.

DaimlerChrysler To Use Web for Vehicle Delivery
DaimlerChrysler and Union Pacific announced Tuesday that they have formed a new Web-based company to track vehicle shipments from assembly plants to dealers.

Firms Link CRM, ERP To Streamline Order Process
In an effort to help companies bridge the gap between CRM and legacy ERP software, Applix has announced an alliance with Scribe Software, a maker of B2B demand chain collaboration software.

The final points of flow
Mix of planning methods the rule, not the exception; how Ericsson does it

IBM takes aim at B2B's big 6
Company to appoint executives to oversee relationships with key e-biz leaders, such as Ariba, SAP

Retailers, Travel Companies Deploy Thousands Of Kiosks
Retailers are deploying thousands of Web-connected kiosks in stores across the U.S. to let customers buy things that aren't on shelves especially bulky items or out-of-stock niche products.

What Are You Buying?
Fundamentals for supply chain automation

Lower inventories - one of top SCM benefits in food & beverages
Supply chain management and logistics excellence are critical, competitive weapons for companies to achieve profitability and market share objectives unlocking value through both operating cost reduction and revenue growth

The CRM Dilemma - How To Choose Wisely
The good news for companies interested in further developing or expanding their customer service programs is that there are easily 500 CRM tools commercially available today.

Duo to deliver adaptive manufacturing
With a shot at bridging the gap between manufacturing shop floor operations and ERP systems, Cap Gemini and GE Cisco Industrial Networks Inc. have announced an alliance.

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